Experience

Where I've worked and what I've built.

  1. Shopify

    Developer Support SpecialistAug 2022 – Aug 2024

    Remote · St. John's, NL

    Technical escalation point and builder of internal tooling, working with enterprise merchants on custom apps and API integrations.

    • Expanded an existing MCP service in Ruby on Rails to integrate GitHub issue discovery into support workflows.
    • Contributed to AI-powered request routing tools that categorized technical issues and improved resolution speed.
    • Partnered with enterprise clients on custom Shopify app development and complex API integrations (GraphQL & REST).
    • Acted as an escalation point for high-priority technical issues across checkout, orders, and fulfillment.
    • Ruby on Rails
    • GraphQL
    • REST APIs
    • AI Tooling
    • MCP
  2. Full-stack engineering on high-traffic travel shopping and pricing experiences.

    • Launched product detail features that generated $1.6M in incremental revenue.
    • Enhanced pricing infrastructure, adding $370K in gross profit through improved change notifications.
    • Integrated Affirm financing via GraphQL on high-traffic package pages, improving checkout flexibility.
    • Ran A/B tests and built dashboards to measure feature performance and guide product iteration.
    • GraphQL
    • A/B Testing
    • Pricing
    • Front End
    • Back End
  3. F

    Freelance Shopify Consultant

    Self-employedNov 2018 – Nov 2020

    Remote · Greater Phoenix Area

    Helped e-commerce merchants grow through storefront optimization, paid acquisition, and marketing.

    • Optimized Shopify storefronts with SEO, analytics, and UX improvements to boost conversions.
    • Designed and executed PPC campaigns (Google, Facebook, Amazon), reducing CPC by 20–30% and lifting CTRs by 30–50%.
    • Created and deployed email marketing campaigns and managed end-to-end social media strategy and growth.
    • Delivered site design, optimization, and ongoing maintenance for multiple Shopify merchants.
    • Shopify
    • SEO
    • PPC
    • Email Marketing
    • UX
  4. Yoga Democracy

    FounderMar 2013 – Aug 2018

    Cave Creek, AZ

    Built an eco-friendly activewear brand with original artwork at the centre of every design — from sourcing fabric to running an in-house production studio.

    • Founded and scaled an eco-conscious activewear brand on Shopify to $800K+ in annual revenue.
    • Built an engaged social media community of 80K+ followers, driving organic growth.
    • Expanded sales channels across Shopify, Amazon, and wholesale distribution.
    • Led an 8-person team managing product lifecycle, operations, and marketing.
    • Successfully exited the business in 2018 to pursue new opportunities.
    • Creative Direction
    • Surface Design
    • Graphic Art
    • Product Design
    • eCommerce